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Case study

Operations Command Center

Work-order intake and routing for restaurant maintenance.

Next.js · TypeScript · Supabase · n8n · Twilio

Operations Command Center preview
ops.basisweb.net
Context

Centralized work-order intake and routing for multi-location restaurant maintenance operations. Replaced a ServiceNow and ServiceChannel workflow with a purpose-built command center. Automated work orders flow from intake through dispatch to HouseCall Pro via n8n.

Result

First paying BasisWeb client. Operational system running real restaurant maintenance workflow across multiple locations. Work orders that previously required manual re-entry into two systems now flow in under 30 seconds from intake to technician.

Stack

Next.js · TypeScript · Tailwind · Supabase · n8n · HouseCall Pro API · Twilio